As of the 1^st of September we have changed the way our telephone system works

For an appointment or to speak with a clinician please ring:

01865 730911

For Administration queries please ring:

01865 248719

Administration queries include things like :

Prescription queries

Test results

Referral enquiries

Sick notes, private letters, etc..

Our opening times are 08:00 - 18:30 Monday to Friday

Additional early Morning/Evening surgery sessions*

(*pre booked appointments only)

Click here for Early Morning / Evening  session times.

To make a routine appointment please telephone 01865 730911 between 10:00 and 18:00 Monday to Friday.

If you have a medical emergency and feel you need to see a doctor that day please call from 8am.

• We offer 10 minute appointments with the doctor, each doctor has his own consulting times and you will be advised by reception. A limited number of appointments with each doctor are available to book up to six weeks ahead and can be booked any day from 8am.

• If you require a home visit, please call on the day before 10am.

• Further appointments are released 2 working days ahead of each clinic session, eg Tuesday for Thursday, Thursday for Monday. These are available to book from 8am. These appointments are not available for every doctor every day as one of the doctors will always be covering emergency appointments.  

• We have an on-call duty doctor every day, Monday to Friday who will operate a telephone triage system for patients requesting an emergency appointment.  Reception will put your name on a triage list and the doctor will call you back to assess your case and give you an appointment where appropriate. All urgent requests will be dealt with on the day. 

• Telephone Advice: If you wish to speak to one of the doctors or nurses on the telephone, contact reception and you will be advised of their availability. The receptionist will take your details for the doctor to return your call.

• Please ask if you would like someone to accompany you during an examination.

• Please be aware that we have a calling-in screen at Botley Medical Centre located within in the waiting room that will display your name and the doctor you are seeing at your appointment time

Evening and Weekend NHS Appointments

Evening and weekend NHS appointments are now available in the new OxFed Evening and Weekend GP Clinics, located around the Oxford City area, including Botley, where you can consult with a NHS GP, practice nurse, or other health professional. Appointments are booked by calling our Practice reception who can advise if the service is suitable for your needs. For more information about opening times and all clinic locations please see the OxFed Website

Home Visits

Home visits are for patients who are infirm and housebound and therefore unable to attend the surgery. Transport to the surgery should be arranged if possible, by a friend, relative or taxi.

Patients are requested to come to the surgery for a consultation as full facilities are available for tests and treatment and you will be seen sooner. If you require a home visit, please telephone before 10.30 am. The receptionist will request details regarding the nature of the visit and your name will be put onto a triage list for a doctor to call you back.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

What Are e-Referrals?

The Electronic Referrals Service (e-RS) allows you to choose your hospital or clinic and book an appointment with a specialist. 

When you see your GP and agree that you need to see a specialist, you will be referred via e-RS and be able to choose the date and time of your appointment.

For more information see the NHS e-Referral Service

GP Training

The practice does have visiting medical students a few times each year. The receptionist will tell you if there is a student with the doctor.

If you would prefer to see the doctor without the student present, please tell the receptionist.