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Patient Care during Coronavirus 

As part of the NHS’s efforts to protect you and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.

Kennington Health Centre premises are now a COVID-19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Please be assured we are taking every precaution to protect the wider public and staff from the risk of infection. PLEASE DO NOT VISIT THE CLINIC IN PERSON unless you are advised to do so by NHS 111 or a clinician, where appropriate measures will be taken to protect both you and the staff.

If you need advice for any COVID symptoms, please continue to contact 111 online or on the telephone if you don’t have internet access. For any other health condition or symptom you should contact your practice as usual, unless it is outside of normal working hours, then please contact 111, which will direct you to the appropriate out of hours services. If you need to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made at another location.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.

Thank you for your understanding and continued support.

OCCG- Botley Medical Centre

 

Confidentiality

CONFIDENTIALITY

The practice has a confidentiality policy. All information coming in to the practice and everything that takes place in the practice is treated in the strictest confidence. We do not disclose information about you to a third party, not even a relative, without your consent.

 

You can download the confidentiality waiver below.

Confidentiality_waiver.rtf

 

ACCESS TO OUR MEDICAL RECORDS

If you wish to see your medical records please make a request, in writing, to the practice manager or senior partner. You are entitled to see you records. You may be charged for photocopying.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.



 
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