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Patient Care during Coronavirus 

As part of the NHS’s efforts to protect you and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.

Kennington Health Centre premises are now a COVID-19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Please be assured we are taking every precaution to protect the wider public and staff from the risk of infection. PLEASE DO NOT VISIT THE CLINIC IN PERSON unless you are advised to do so by NHS 111 or a clinician, where appropriate measures will be taken to protect both you and the staff.

If you need advice for any COVID symptoms, please continue to contact 111 online or on the telephone if you don’t have internet access. For any other health condition or symptom you should contact your practice as usual, unless it is outside of normal working hours, then please contact 111, which will direct you to the appropriate out of hours services. If you need to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made at another location.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.

Thank you for your understanding and continued support.

OCCG- Botley Medical Centre

 

Our Patient Participation Group (PPG)


We are sure most of our patients are aware of the huge changes within the NHS currently involving GP practices managing new ways to provide funding and commissioning services.


Patients need to have a voice to say how this money should be spent to provide the best services for our practice community. The overall aim of our group [PPG] is to develop a positive and constructive relationship between patients, the Practice and the community it serves, ensuring the practice remains accountable and responsive to all its patients’ needs.


Who we are


We are the Patient Participation Group (PPG) of Botley Surgery. We are registered patients of the practice who have volunteered in response to requests to establish a PPG within the practice.


What we are here to do, our aims and objectives:


To promote the benefit and well-being of the patients of the practice without distinction of age, gender, race, and other equality characteristics


To support and facilitate positive and effective two-way communication between the practice and its patients


To offer constructive criticism as appropriate


To represent the patient voice in the development and implementation of practice policy


To encourage and support the practice in involving patients in their own care


To support and encourage the practice in its dealings with other bodies


How we work


A chair and secretary of the PPG are elected annually at an AGM


We meet approximately two-monthly, a minimum of four times a year, and at other times as necessary


Members of the practice, including partners, attend PPG meetings on a regular basis


The PPG membership seeks to reflect the patients’ profile of the practice (e.g. age, gender, race, and other equality characteristics) as well as seeking representation from different components of the patient population such as carers, patients with long-term illnesses or disabilities (whether physical or mental), and parents with young children


The PPG membership is committed to confidentiality, including individual patient experience information


We seek to establish the views of patients towards the Practice in whatever way may be feasible or practical, such as an annual survey or the Friends and Families Test


We seek to involve ourselves in the work of the Practice in whatever ways may be helpful to the Practice and its patients


We review these Terms of Reference regularly to monitor our effectiveness in fulfilling them.


 


12/06/2016


 

 
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