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Patient Care during Coronavirus 

As part of the NHS’s efforts to protect you and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.

Kennington Health Centre premises are now a COVID-19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Please be assured we are taking every precaution to protect the wider public and staff from the risk of infection. PLEASE DO NOT VISIT THE CLINIC IN PERSON unless you are advised to do so by NHS 111 or a clinician, where appropriate measures will be taken to protect both you and the staff.

If you need advice for any COVID symptoms, please continue to contact 111 online or on the telephone if you don’t have internet access. For any other health condition or symptom you should contact your practice as usual, unless it is outside of normal working hours, then please contact 111, which will direct you to the appropriate out of hours services. If you need to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made at another location.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.

Thank you for your understanding and continued support.

OCCG- Botley Medical Centre

 

When you attend for a test of any kind you will be told how long you should expect to wait for the results. 

If you have online access to your records you can view your results by accessing your account. Once the doctor has seen your results there will be a comment next to them advising you if the result is normal, or if the doctor would like to see you.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please telephone after 2pm for results.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

The receptionists can only report results that have been authorised by the doctors. If you make an appointment with doctor to discuss results of tests, please make sure it is the doctor who initiated them.

 
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